Terms of service

Terms And Conditions
Introduction
These terms of sale tell you the terms and conditions on which we supply any
product listed under the various categories of our website……………. to you. These
Terms will apply to any contract between us for the sale of a Product to you and tell
you who we are, how we will provide the Product to you, how you or we may change

or cancel the Contract, what to do if there is a problem and other important
information.
Please read these Terms carefully and make sure you understand them, before
ordering any Product from our website. You should understand that by ordering a
Product, you agree to be bound by these Terms. You may print a copy of these
Terms for future reference.
When purchasing any of our Products, please tick the box to confirm that you have
read and agree to the ‘Terms and Conditions’, when indicated to do so after you
have created and registered an account on our website, if you accept them. Please
understand that if you refuse to accept these Terms, you will not be able to order any
Products from us.
We provide the information contained on this website and any of the pages
comprising the website to visitors (cumulatively referred to as "you" or "your"
hereinafter) subject to these Terms, the privacy policy and any other relevant terms
and conditions, policies and notices which may be applicable to a specific section or
module of this website.
We reserve the right at any time to modify these Terms and to impose new or
additional terms or conditions on your use of our website. Such modifications and
additional terms and conditions will be effective immediately and incorporated into
these Terms once posted by us. Whilst we will endeavour to inform you when
modifications arise we are not obliged to do so and your continued use of the wesite
will be deemed acceptance of them.
Information About Us And How To Contact Us
This website is owned and operated by Paul Terzer as Meds4Pets ("we" or "us"). Our
registered office address is Kruger Veterinary Group Kruger Veterinary Group,
Thornhill Surgery, Cwmbran, United Kingdom, NP44 5TZ
1. You can contact us by writing to us by email at
hello@meds4petonline.co.uk or by post at the above address .
2. If we need to contact you, we will do so by writing to you at the email address
or postal address you provide to us in your order.
3. When we use the words “writing” or “written” in these Terms, this includes
emails.
4. Standard Retail Price. This value is calculated through a survey of veterinary
goods retailers within the Meds 4 Pets ltd. These ‘over-the-counter’ prices are
collated and an average is taken to determine the Standard Retail Price. For
brevity, this is abbreviated to SRP on our site. We regularly update these
prices providing as up-to-date accuracy as we can.
Your Status
By placing an order through our Site, you warrant that: you are legally capable of
entering into binding contracts; you are at least 18 years old, and all information
supplied to us is accurate and complete.

Account Registration
1. When you register for an account with us to place orders you agree that the
information and personal details provided on registration and at any time are
correct and complete to the best of your knowledge and you agree to keep
your account information and personal details up to date.
2. When you register an account with us you must create a password. You are
responsible for maintaining the confidentiality of your password and account.
We shall not be liable to you or any other person partnership, company or any
other entity for any loss or damage which may arise because of any failure by
you to protect your password or account.
3. Guest Checkout. The checkout process requires a valid email address. This
address will be checked to see if it matches any existing Registered Customer
account. Where a match is found customers must log in using the account
password to place an order. Where no match is found customers may be
offered the opportunity to use our Guest Checkout. Guest Checkout will only
be offered for non-subscription and orders that do not require the registration
of a pet or provision of a prescription.
4. The Guest Checkout facility is only available for orders placed on our website.
To check the status of an order placed using the Guest Checkout customers
will be required to supply their Order ID, Last Name and email address.
Orders placed using the Guest Checkout are standalone entities. Where a
customer has placed multiple orders using the Guest Checkout, the status of
each must be checked individually. While on the “Your Order Has Been
Received” page displayed at the end of a successful Guest Checkout
process, a customer uses the Create Account button, the immediately
preceding Guest Checkout order will be added to the Registered Account’s
order history. Only the Guest Checkout order the completion of which
prompted the Create Account button to present on the “Your Order Has Been
Received” page is added. If at any other time an email address previously
used in conjunction with the Guest Checkout is entered as part for the Create
Account process, no data is carried forward or incorporated from the Guest
Checkout into the registered account.
Our Contract With You
1. Your order. After placing an order with us, you will receive an email from us
acknowledging that we have received your order and that the transaction has
been authorised and that your card has been debited. Please note that this
does not mean that your order has been accepted. Your order constitutes an
offer by you to purchase our Product in accordance with these Terms. All
orders are subject to acceptance by us at Meds4Pets, and acceptance of your
order will not take place until you have received your order. At which point a
Contract will come into existence between you and us.
2. Your order number. We will assign an order number to your order and tell
you what it is in our Order Acknowledgment email. It will help us if you can tell
us the order number whenever you contact us about your order.
3. If we are unable to accept your order, we will inform you of this in writing
and we will reimburse the card you used to make the payment. This might be
because the Product is out of stock, because of an unexpected limit on our

resources that we could not reasonably plan for, because we have identified
an error in the price or description of the Product or because we are unable to
meet a delivery timescale we or you have specified.
4. To check the availability of a Product please call us or send us an email.
Our Products
1. A product may vary slightly from its picture. The images of the Products on
our website are for illustrative purposes only.
2. Whilst every effort is made to ensure that they are as accurate as possible,
the packaging shown on the Product may occasionally vary due to reasons
including: changes made by manufacturers/suppliers, and imagery may not
be available for all product option sizes.
3. We may require you to provide us with further information in respect of your
animal prior to completing your order. Certain licensed NFA-VPS products
require this information to be provided before they can be sold to you to
ensure you are ordering the correct product for your animal. You will not be
able to proceed with your order until this additional information has been
provided to us.
4. The Summary of Product Characteristics (SPCs) for all medicinal products
sold on this website is available from the Veterinary Medicine’s Directorate
(VMD) Product Information Database
at http://www.vmd.defra.gov.uk/ProductInformationDatabase
5.  In the event of an adverse reaction to any medicinal product it should be
reported to the VMD using the form
at http://www.vmd.defra.gov.uk/adversereactionreporting ASAP.
Prescription Only Products
1. If your order contains Prescription Only Products you must send a prescription
following one of the methods set out on our Prescriptions Information page
within 28 days of your order. Please note we will not be able to complete your
order until you have provided us with a suitable prescription. If you do not
send a valid prescription within this time limit your order for Prescription Only
Products will be cancelled automatically. You will then be entitled at any point
during the following 90 days to request in writing to us a refund for the
Prescription Only Products on the cancelled order. This amount (less an
administration charge of £5) will be repaid only to the account, debit or credit
card used by you for the cancelled transaction after the expiry of 90-day day
period. 
2. After this time window (28 days + 90-days) any outstanding funds will be held
as a credit (less an administration charge of £5) for use against future orders.
To utilise such credits, such orders will need to be placed by telephone and
not via our website.
3. We cannot accept returns in respect of Prescription Only Products.
4. Where a prescription is required to purchase a product, to allow us to
dispense, the Guest Checkout facility cannot be offered.
Non-Prescription Products

1. When purchasing Non-Prescription Products from us you may be asked to
provide some additional information about your animals’ health so we can
ensure that the Non-Prescription Product is suitable for your animals’ needs.
2. You agree by accepting these Terms to read and check the manufacturer’s
datasheet supplied, to use the Product according to the manufacturer’s
guidelines and to check that the Products are suitable for the species, age,
and weight of animal and correct indication.
3. If you have any doubt regarding the suitability of the Product you must contact
your vet prior to purchasing.
4. Where a registered pet is required to purchase a product, to allow us to
dispense, the Guest Checkout facility cannot be offered.
Price And Payment
1. The price. The price of the Product will be the price indicated on our website.
We take all reasonable care to ensure that the price of the Product advised to
you is correct.
2. VAT. Where you place an order within the UK, we will charge VAT on that
order. All prices are inclusive of VAT.
3. Price changes. Product prices and delivery charges are liable to change at
any time, but changes will not affect orders in respect of which we have
already sent you an Order Acknowledgment.
4. If we accept and process your order where a pricing error is obvious and
unmistakable and could reasonably have been recognised by you as a
mispricing, we may end the Contract, refund you any sums you have paid and
require the return of any Product provided to you.
5. Payments. Payment for a Product must be by credit or debit card at the time
of order. Payments are accepted and processed by PayPal and Stripe. Our
website will convert your credit/debit card details into a secure token that is
held on our website. This allows you to have secure access to your
credit/debit card details for recurring payments in the future. Please note your
credit/debit card details can only be identified by Stripe.
6. Our Site is PCI (Payment Card Industry) Compliant, this means our processes
and infrastructure are reviewed regularly to ensure we meet high operational
standards.
7. Our Site has taken reasonable steps to ensure the security of your personal
information from loss, misuse and unauthorised access. However, there are
no guarantees. You should keep in mind that no internet transmission is ever
100% secure or error-free. Any email sent to or from this website may not be
secure, and you should therefore take special care in deciding what
information you send to us via email. Any information you do provide us with,
regardless of method or purpose, is at your own risk.
8. Typical Veterinary Price – Prescription Products. This value is calculated
through a survey of clinics within the Meds 4 Pets Ltd. The prices for each
product taken from 936 clinics are collated over a period of 3 months prior to
us making the claim and an average is taken to determine the Typical
Veterinary Price. For brevity, this is abbreviated to TVP on our site. We
regularly update these prices providing as up-to-date accuracy as we can,
ensuring that the average we are using is not more than 3 months old.

Manufacturer’s Recommended Price – Non-Prescription Products. This
value is calculated against the published Manufacturer’s Recommended
Retail Price. For brevity, this is abbreviated to MRP on our site. 

Delivery
1. Delivery cost. The cost of delivery will be displayed to you during the
checkout process. A full breakdown of delivery costs can be found on
our Delivery Information Page.
2. Delivery Date. Most orders are dispatched within one business day (Monday-
Friday) from receipt of the Order Acknowledgment unless there is an Event
Outside Our Control. Orders are dispatched Monday to Friday (excluding
bank/public holidays). Orders that are placed on a Friday and weekends will
be delivered the following week.
3. Standard Delivery. Unless requested all orders will be dispatched via as a
standard delivery (depending on the shipping location). Full details of the
alternative shipping methods and estimated timescales of delivery are
available on the Delivery Information Page on our Site. The delivery address
cannot be changed once the order has been placed and we will not be held
responsible for lost parcels caused due to an incorrect delivery address
entered by you. Regardless of delivery method the maximum compensation
our Site will cover for lost or damaged parcels is £100. Any amount over this
will need to be paid by the customer before a resend will be made.
4. Courier Service. Customers can select courier delivery as part of the order
process. In the following specific circumstances, we require that an order is
sent via courier: where the order value is over £100; where we are legally
required to obtain proof of delivery; and/or to ensure prompt delivery. It is the
customer's responsibility to ensure that someone is present at the delivery
address to sign for the package for all courier deliveries. Where the delivery
cannot be completed (eg there is no one available to sign) then the package
will be returned to a local delivery office. We are unable to refund courier
delivery charges and please note that courier delivery does not guarantee
next day delivery.
5. Shipping Locations. We deliver to UK Mainland UK Highlands and Islands.
From 1 January 2026, retailers in Great Britain will no longer be able to supply
veterinary medicines or licensed veterinary products to Northern Ireland. The
shipping location chosen and value of the items ordered determines the
options and prices you will be offered when checking out.
6. International Orders. Currently we do not ship orders anywhere outside of
the UK.
7. If we cannot deliver. We reserve the right at our absolute discretion not to
accept orders from addresses to which our delivery partners will not deliver.
We will notify you by email if this is the case.
8. You are responsible for the Product from the time we deliver the Product to
the address you gave us.
You Have Not Received Your Product

1. Most of our orders will arrive within the timescales provided on our website.
However if your order has not been delivered within these expected time-
frames after it has been despatched, we ask that you please first check with
your local post office and follow the guidelines below:
2. Less than 4-5 working days after your order was processed. Please keep
waiting for your order to arrive as it is most likely still in transit and may have
been held up by an incomplete address, ie.missing, postcode or Events
Outside Our Control.
3. 5-10 working days after your order was processed. Your order is now
officially delayed, and our advice is to check with neighbours that could have
taken in the parcel on your behalf. If your item requires a signature and no
one is available to sign for it, the postman or courier will take your item back
to your local delivery office. The postman/courier should leave you a card to
inform you of this.
4. 18 working days after your order was processed. Once 18 working days
have passed since despatch, our courier will class your item as lost, and we
are then able to send out a replacement. Please send us an email complete
with your order reference number and confirm that you have never received
the item. We cannot replace items that the courier has lost until 18 working
days have passed.
5. Time limits. You must notify us of any issues with your order within 90 days.
We cannot look any further into the issue where initial notification is received
after this time.
Your Rights To Cancel The Contract
1. Your right to cancel the Contract will depend on your reason and when
you decide to cancel the Contract:
1. If what you have bought is faulty or misdescribed you may have a legal
right to end the Contract.
2. If you have just changed your mind about the Product you may be able
to get a refund if you are within the cooling-off period, but this may be
subject to deductions and you will have to pay the cost of returning the
Product to us.
3. If we have told you about an error in the price of the Product you have
ordered and you do not wish to proceed.
4. If there is a risk that delivery will be significantly delayed because of an
Event Outside Our Control.

2. Exercising your right to change your mind (Consumer Contracts
Regulations 2013). For most products purchased online, you have a legal
right to change your mind for a period beginning on the date of the Contract
and ending 14 days after you have received the Product. After this date, it
falls solely within our discretion if a return or exchange will be accepted. You
may do this and receive a full refund of the price paid for the Product. This
provision however, does not include Prescription Only Products. We can only
accept foods, certain pet accessories, certain pheromone products and
certain Non-Prescription Products. Advice about your legal rights is available
from your local Citizens’ Advice Bureau or Trading Standards Office should
you wish to seek further information.

How To End Your Contract With Us
1.  To cancel the Contract, please let us know by doing one of the following:
1. Contacting us by post. If the Product has been dispatched and
received, please post the Product to us at the address on the
accompanying invoice which is enclosed with the Product, telling us
when you ordered it, your order number and your name and contact
details. To receive a refund the items must be unopened and unused,
in original packaging. We will contact you with details of your refund,
once we receive and processed the returned item.
2. Contacting us by email. If the Product has not yet been dispatched or
you have not received them, you can email us
hello@meds4petsonline.co.uk Please provide us with your name,
contact details, and details of the order, and, where available, your
order number.

2. If you end the Contract for any reason after the Product has been
dispatched to you or you have received them. You must return the Product
to the address for returns set out on the invoice enclosed with the Product
within 14 days of telling us that you wish to end the Contract, and at your own
cost.
3. When we will pay for the cost of returns. If the Product is faulty or
misdescribed; or if you are ending the Contract because we have told you of
an upcoming change to the Product or these Terms, an error in pricing or
description, or a delay in delivery due to an Event Outside Our Control. In all
other circumstances you must pay the cost of return.
4. Your reasonable care of the Product. You have a legal obligation to take
reasonable care of the Product while it is in your possession and taking
reasonable care when posting it back to us. If you fail to comply with this
obligation, we may reduce your refund of the price (excluding delivery costs)
to reflect any reduction in the value of the Product if this has been caused by
you handling them in a way that would not be permitted in a shop. If we refund
you the price paid before we can inspect the Product and later discover that
you have handled them in an unacceptable way, you must pay us an
appropriate amount. Similarly opened and or used Products cannot be
returned to us unless the Product is faulty or broken. If any Products arrive
with minor damage in transit, and be adversely affected by that damage, we
will replace these items. Where only part of an order is damaged, we will
provide a credit for the damaged items only. We will check all items returned
as damaged or defective. In the event we find no fault, we reserve the right to
recover our fees and expenses from you.
5. Return Postage. We highly recommend that items are returned via a
trackable service as we do not accept responsibility for items lost in the post.
It is your responsibility to ensure the Products are adequately packaged to
ensure that they are not damaged during return transit.
6. How we will refund you. We will refund you the price you paid for the
Products and the basic delivery cost, by the method you used for payment.
We cannot refund by any other method. However, we may make deductions
from the price, as described above. The maximum refund for delivery costs
will be the costs of delivery by the least expensive delivery method we offer.

7. When your refund will be made. We will make any refunds due to you as
soon as possible. If you are exercising your right to change your mind then
your refund will be made within 10 days from the date of our receipt of the
returned Product. If your refund has not arrived after this time please contact
us by phone or email.
8. Returning Medicinal Items. Medicinal items cannot be returned due to
reasons of hygiene, possible contamination and directives from the governing
body. Medicinal items include all prescription medicines, flea treatments and
worming tablets.
9. Unauthorised Returns. If you return a Product without prior approval and an
authorisation code, we will be unable to process your return and no refund or
replacement will be provided. Unauthorised returns will be sent back to the
sender with a delivery charge and £15 administration fee.
10. If you have any questions or complaints about the Product, please contact us
by phone or email.
Accuracy Of Information On This Site
1. Whilst every effort is made to update the information on our website, neither
the we nor any third party or data or content provider make any
representations or warranties, whether express, implied in law or residual, as
to the sequence, accuracy, completeness or reliability of information, opinions,
research information, data and/or content contained on our website (including
but not limited to any information which may be provided by any third party or
data or content providers) Information and shall not be bound in any manner
by any information contained on the website.
2. We reserve the right at any time to change or discontinue without notice, any
aspect or feature of our website.
3. No information shall be construed as advice and information is offered for
information purposes only and is not intended for trading purposes. You rely
on the information contained on this website at your own risk. This website
should not be used as a substitute for advice from a veterinary professional. If
you find an error or omission, please let us know.
4. Our website contains many products and it is always possible that, despite
our best efforts, some of the Products listed on our Site may be incorrectly
priced. We will normally verify prices as part of our dispatch procedures so
that, where a Product's correct price is less or higher than our stated price, we
shall notify you before dispatching the Product and request instructions on
whether you wish to proceed. We are under no obligation to charge the lower
amount when dispatching the Product to you.

Our Liability
1. Any Product we supply is only for domestic and private use. We will not
accept your order if we think you may resell the Product. However, if you do
use the Product for any commercial, business or re-sale purpose, we will not
be liable for losses that result from our failure to comply with these Terms that
fall into the following categories:

1. loss of income or revenue.
2. loss of business.
3. loss of profits.
4. loss of anticipated savings.
5. loss of data; or
6. waste of management or office time. 
2. We will not be liable for non-delivery, late delivery, any lost Product or any loss
arising from such non-delivery, late delivery or lost delivery where it is due to
inaccurate or incomplete information supplied by you, such as not providing
your name or your full address details in your order.
3. Nothing in these Terms excludes or limits our liability for:
1. Death or personal injury caused by our negligence
2. Fraud or fraudulent misrepresentation
3. Breach of the obligations implied by section 12 of the Sale of Goods
Act 1979 or section 2 of the Supply of Goods and Services Act 1982
4. Defective products under the Consumer Protection Act 1987
5. Or any other matter for which it would be illegal for us to exclude or
attempt to exclude our liability including where you are a consumer, for
breach of your legal rights in relation to the Product, including the right
to receive a Product which is: as described and matches information
we provided to you; of satisfactory quality and fit for any purpose made
known to us.

How We May Use Your Personal Data
1. We will use the personal data you provide us with:
1. To supply the Product to you; and
2. To process your payment for the Product.
2. We will only pass your personal data to third parties where the law requires or
allows us to do so, and only in accordance with our Privacy Policy. For full
details please see our Privacy Policy.
3. Meds 4 Pets acting as the data controller, use the following 3rd party systems
to process customer data. All data processing and subsequent actions are in
adherence with customer consent and our right to process as expressed in
our Privacy Policy.
4. Meds4Pets use Merlin PMS when sending out invitations for reviews these
sites act as data processers on behalf of and under the instruction of
Meds4Pets.
Our Right to Vary These Terms And Conditions
1. We have the right to revise and amend these Terms when necessary.
2. You will be subject to the Terms in force at the time of the Contract between
you and us, unless any change to these Terms is required to be made by law
or governmental authority or if we notify you of any change to these Terms
before we send you the Order Acknowledgment (in which case we have the
right to assume that you have accepted the change to the Terms, unless you
notify us to the contrary within 14 days of receipt by you of the Product.
Events Outside to Our Control

1. We will not be liable or responsible for any failure to perform, or delay in
performance of, any of our obligations under a Contract that is caused by
events outside of our reasonable control.
2. An Event Outside Our Control includes any act, event, non-happening,
omission or accident beyond our reasonable control and includes, without
limitation, the following:
1. Strikes, lock-outs or other industrial action;
2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist
attack, war (whether declared or not) or threat or preparation for war;
3. Fire, explosion, storm, flood, earthquake, subsidence or other natural
disaster;
4. Impossibility of the use of railways, shipping, aircraft, motor transport or
other means of public or private transport;
5. Impossibility of the use of public or private telecommunications
networks;
6. The acts, decrees, legislation, regulations or restrictions of any
government; and
7. Pandemic or epidemic.
3. Our performance under any Contract is deemed to be suspended for the
period that the Event Outside Our Control continues, and we will have an
extension of time for performance for the duration of that period. We will use
our reasonable endeavours to bring the Event Outside Our Control to a close
or to find a solution by which our obligations under the Contract may be
performed despite the Event Outside Our Control.
4. If there is a risk of substantial delay from the Event Outside Our Control, you
may contact us to end the Contract and receive a refund for any Product you
have paid for but not received.
Intellectual Property
1. The content of our website, including links, graphics, logos, data, information,
images, text, design, software and source code are protected by copyright,
trademarks, database and other intellectual property rights. All rights,
including copyright, in the content the pages of the website are owned and
controlled by us at Meds 4 Pets. You may retrieve and display the content of
the website on a computer screen, store such content in electronic form on
disk (but not any server or other storage device connected to a network) or
print one copy of such content for your own personal, non-commercial use,
provided you keep intact all and any copyright and proprietary notices. You
may not otherwise reproduce, modify, copy, broadcast, download, store, show,
play in public, adapt, change in any way or distribute or use for commercial
purposes any of the materials or content on the website without our prior
written permission.
Trademarks
1. The trademarks, logos, service marks and names (collectively "trademarks")
displayed on this website are registered and unregistered trademarks
belonging to us, suppliers, manufacturers, and partners of the owner. Nothing

contained on this website should be construed as granting any licence or right
to use any trademark without our prior written permission.
External Links
1. External links may be provided for your convenience, but they are beyond our
control, and no representation is made as to their content. Use or reliance on
any external links and the content provided thereon is at your own risk. When
visiting external links you must refer to that external website's own terms and
conditions.
Other Important Terms
1. Notices. All notices given by you to us in connection with the Contract must
be sent to our address as above by pre-paid post. Email is preferable –
email us at hello@meds4petsonline.co.uk. We may give notice to you at
either the email or postal address you provided us with when placing an order.
2. Notices will be deemed received and properly served immediately 24 hours
after an email is sent, or three days after the date of posting of any letter. In
proving the service of any notice, it will be sufficient to prove, in the case of a
letter, that such letter was properly addressed, stamped and posted, and, in
the case of an email, that such email was sent to the specified email address
of the addressee.
3. Transfer of rights and obligations. We may transfer our rights and
obligations under these Terms to another organisation. We will always tell you
in writing if this happens and we will ensure that the transfer will not affect
your rights under the Contract.
4. Waiver. If at any time during the term of a Contract, we do not immediately
insist upon strict performance of any of your obligations under the Contract or
any of these Terms, or if we fail to exercise any of the rights to which we are
entitled under the Contract, this will not constitute a waiver of such rights or
any future rights. It does not prevent us from taking such steps against you at
a later date, and does not relieve you from compliance with such obligations.
5. Severability. Each of the clauses of these Terms operates separately. If any
court or competent authority decides that any of the provisions of these Terms
or any provisions of a Contract are invalid, unlawful or unenforceable to any
extent, the term will, to that extent only, be severed from the remaining terms,
which will continue to be fully valid permitted by law.
6. Alternate dispute resolution. If you are not satisfied with how we have
handled any complaint you have submitted, you may submit a dispute for
online resolution to the European Commission Online Dispute Resolution
platform. This is an online procedure where an independent body seeks to
resolve any dispute without the parties having to go to court.
7. Third-party rights. The Contract is between you and us. Nov other person
shall have any rights to enforce any of its terms.
8. Law and Jurisdiction. These Terms are governed by English law and you
can bring legal proceedings in respect of the Product in the English courts. If
you live in Scotland, you can bring legal proceedings in respect of the Product
in either the Scottish or the English courts. If you live in Northern Ireland, you

can bring legal proceedings in respect of the Product in either the Northern
Irish or the English Courts.
9. Accessing the website. We cannot guarantee that the website will operate
continuously or without interruptions or be error-free. You must not attempt to
interfere with the proper working of the website and, in particular, you must
not attempt to sidestep security, tamper with, hack into, or otherwise disrupt
the website or any computer system, server, router or any other internet-
connected device. We cannot and do not guarantee or warrant that any
content of the website will be free from infection, viruses and/or other code
that has destructive properties. You are responsible for implementing
sufficient procedures and virus checks (including anti-virus and other security
checks) to satisfy your requirements for the safety and reliability of data input
and output. We do not accept liability for any losses or claims arising from any
inability to access the website or any failure to complete a transaction.
10. Regulation. We are registered as a Veterinary Practice Premises with the
Royal College of Veterinary Surgeons.